F.A.Q&Help;

At UnlockedPhoneAndroid.com, we strive to provide our customers the best products with the best service at the best price.

All products listed on UnlockedPhoneAndroid.com are available for sale immediately, except that it is specifically indicated to be sold out. There is no Minimum Order Requirement.  But wholesale price will be applicable only when order quantity requirement is met.

We ship worldwide. Orders are shipped by our couriers directly to any address. Dropshipping is available on all orders.

Payment for orders nned to be made in full, in advance, by Credit Cards, Debit Cards, PayPal, or Western Union/Money Gram. For large order, TT/bank transfer is available as well.

Note: UnlockedPhoneAndroid.com would not add any hidden charges or sales taxes on your orders. However the buyer is responsible for any import duties and VAT which may be applicable in destination countries. Normally any taxes levied are charged on delivery by the courier. UnlockedPhoneAndroid.com is unable to quote tax rates or offer formal tax rates advice

I Want To Order Some Products

You can place your order at UnlockedPhoneAndroid.com as a registered member or as a guest. It is a very easy to register with UnlockedPhoneAndroid.com and start ordering right away. Any products added to your online cart remain there until you remove them, or check out.

Please don’t attempt to place orders by email, fax, or phone unless some special occasions. Please discuss with our customer service representative.

How can I make an order on UnlockedPhoneAndroid.com

There are 2 ways to place an order on our site, placing an order as a Member, or as a Guest.

A. Placing order as a Guest

You can choose any phones you like in our site, or use the bowers to search the model you want, after that choose how many you need in the quantity box, and then add to cart. Then you will see “check out with Paypal”, click it, you will be sent to paypal page, and then login in your paypal account, confirm your order info, and then pay for it.

Note: because this is the fast payment, our system will choose the cheapest shipping method for you default. If you want to choose fast shipping method, please use the second way.

B. Placing order as a member.

1. Register with UnlockedPhoneAndroid.com for free.

2. Log in your UnlockedPhoneAndroid.com account.

3. Search or browse products, And if you wish to buy them, type a number in the quantity box and click “Add to cart”. You can add just one piece item if you want. You can remove them later or adjust the quantities if you change your mind. Products you’ve added to your shopping cart are saved there while you looking at more items. Your cart is even saved for next time if you log out or accidentally close your browser.

4. If you own a coupon code, you can fill your coupon in the blank and click “Apply Coupon”,you will get it.and if you want to find out the total price including shipping, click “Estimate Shipping ” in the shopping cart page.

5. On checkout page ,you can edit you billing address or change shipping address. e.g. to a different dropship address.also you can choose shipping methods and the payment method you prefer.In the textbox,You can add special request for your order. e.g. the declared value of the package that you wish for customs purposes.

6. If you choose PayPal, you can click PayPal link to pay for your order directly,there is a words “Note to sell” which you only need click “add”,you can you can add your comments, e.g.a different dropshiping address or speical request in the textbox.

We will begin processing your order when payment has been confirmed. After we ship your package(s), we will receive a Shipment Notification email with the relevant tracking information..

Do you have a guarantee or warranty?

UnlockedPhoneAndroid.com chooses products to sell based on their excellent designs and proven hardware reliability. In this way, we guarantee the quality of our products. All products bought from UnlockedPhoneAndroid.com comes with 1 year warranty if not specified otherwise.

We check all orders during the packing stage to make sure that the right accessories are included and that the adapters and other standards are correct for your country. We have a QC team who tests your ordered products are functioning correctly before they are packed and sent to you. This is in addition to the normal quality assurance checks that all the goods have passed in the factory line.

How Can I Contact with Customer Service?

If there is any problem about our products or about your order, you can contact with our customer service:

Email: contact@UnlockedPhoneAndroid.com

your email will be answered within 12 hours, but may be delayed due to weekends and holidays.

After Payment, How Can I Check The Status Of My Order?

During the process of purchase, you should receive several emails from us. There will be an email confirming your order information,and we will also email you the tracking number after we ship out your order.You also can log in your UnlockedPhoneAndroid.com account to check status of all of your orders.

You can also contact with our customer service representative to get help.